For new-development sales teams
Every inquiry, answered. On every channel.
Ask Sofia is the AI sales assistant for real-estate developers. She answers on your website, WhatsApp, phone and SMS, sends brokers your broker kit, quotes buyers from your live inventory and books them in with your team.
- Answers only from your data
- English, Spanish and Portuguese
- Every conversation on record
Incoming call
Bayside Residences · example
Do you have a two-bedroom facing the water, under 1.2 million?
Checked live inventory · 3 matches
Yes. Residence 1204 is a two-bedroom facing east over the bay, in the low $1.1Ms. Would you like to see it in person?
Saturday morning works for me.
Visit booked · Sat 10:30 AM
You're booked for Saturday at 10:30 with Carolina at the sales gallery.
One assistant and the same rules, wherever buyers and brokers reach you
Website chat
A chat on your project site that answers the moment a buyer asks.
WhatsApp
Replies inside the conversation your buyers already started.
Phone calls
Picks up calls to your sales line, day and night.
SMS
Texts back leads from ads and signs, on your own number.
Brokers
Most inquiries are brokers. Sofia sends them the kit.
For a new development, most online inquiries come from brokers who want the broker kit and a few basics. Sofia texts or emails your Dropbox or CondoGrid link on the spot, answers their questions and saves their details. Your sales team gets back the hundreds of hours it spends sending the same link, and spends them on buyers.
- She tells brokers from buyers, and asks when it isn’t clear
- Contacts you import keep their broker or buyer tag
- Every broker is saved with their brokerage, phone and email
How it works
Set up once. Sofia takes it from there.
No scripts to write. Sofia works from the same material your sales team already uses.
- Step 1
Give her what you sell
Upload your price list or inventory sheet, your brochures, your broker kit link and your answers to the questions buyers ask most. Units become live data she checks on every question.
- Step 2
Set her rules
Choose whether she quotes exact prices, ranges or none, recommends units, books visits, and exactly when she hands a buyer to your team.
- Step 3
Go live everywhere
Connect your website, WhatsApp and phone number. Every conversation is recorded and ready for your team to review.
The product
Your best associate's knowledge, on call at every hour.
Her rules
You decide what Sofia can say.
Turn each permission on or off. Choose exact prices, ranges or none, and when a buyer goes to your team: ready to reserve, a big budget, a buyer with their own broker, or simply asking for a person.
- The same rules on every channel
- Try a change privately before buyers see it
Her knowledge
She answers from your data. Never from a guess.
Sofia checks your live inventory for every question about units, availability and price. Your brochures and your own answers cover everything else.
- If she doesn’t know, she says so and offers a person
- Replace the price list and she’s up to date
Her results
Every conversation, on the record.
Read or play back any call, chat or message. See the leads she captured, the visits she booked and the buyers she handed to your team.
- Hand-offs are flagged for your team
- Answer an unanswered question once and she keeps it
Buyers ask at 11 pm, on WhatsApp, in Spanish. Sofia answers right then, from your own price list, and your team starts the day with the lead waiting.
FAQ
Questions developers ask us
Will Sofia make up prices or availability?
No. For any question about a unit, its availability or its price, she checks your live inventory and only says what your data says. If she doesn’t know, she tells the buyer and offers a person.
Can Sofia tell brokers from buyers?
Yes. She works it out from the conversation and asks when it isn’t clear. Contacts you import with a broker or buyer tag keep it, so she doesn’t ask again. Brokers get your broker kit by text or email; buyers get help finding a residence and booking a visit.
Can we control what she says about price?
Yes. Choose exact list prices, rounded ranges such as “two-bedrooms start in the low $900s”, or no prices at all. The same rule applies on every channel.
What happens when a buyer is ready to buy?
She hands the buyer to your sales team with a short summary, and the conversation is flagged for review. You also decide the other moments she hands off, such as large budgets or buyers working with a broker.
Can she book visits?
Yes, if you allow it. She books gallery visits and video calls inside your gallery hours, with a member of your sales team, and offers other times when a slot is taken.
Which languages does she speak?
English, Spanish and Portuguese today, and she replies in the language the buyer uses. More languages are on the way.
Does Sofia replace our sales team?
No. She handles the first answers and qualification at any hour, so your team spends its time on visits, negotiations and closing.
How do we get started?
Book a demo. We load your price list and brochures and you talk to Sofia about your own project before any buyer does.
Book a demo
See Sofia on your own project.
Tell us about your development. We'll set Sofia up with your material so you can try her the way a buyer would.
- 1We reply by email to find a time that suits you.
- 2We load your price list, brochures and most-asked questions.
- 3You call and message Sofia about your own project, before any buyer does.